Terms of service

1. Introduction

Welcome to our store. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully before using our services.

2. Eligibility

By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.

3. Use of Our Site

You agree to use our website for lawful purposes only. You shall not use the site to transmit or post any material which is defamatory, offensive, or unlawful.

4. Product Descriptions

We strive to provide accurate descriptions of our products. However, we do not warrant that the descriptions are complete, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.

5. Pricing and Payment

All prices listed on our website are in Pakistani Rupees (PKR). We reserve the right to change prices at any time without prior notice. 

6. Shipping and Delivery

Shipping times are estimated at 3-5 business days within Pakistan. Delivery times may vary due to exceptional circumstances beyond our control, such as climate conditions or political issues. Delivery fees are calculated at checkout, and orders above 2000 PKR ship free. For more details, please refer to our Shipping Policy.

7. Returns and Refunds

Our return policy allows for returns within 7 days of receipt if the product is damaged and the seals are intact. No returns are accepted if the product is opened unless the perfume bottles inside are damaged or broken, provided you have recorded proof while opening the box. Approved returns will receive store credit and a 10% discount on the next purchase. For more details, please refer to our Return Policy.

8. Privacy Policy

We value your privacy. Please review our Privacy Policy for information on how we collect, use, and disclose your personal information.

9. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of our store or its content suppliers and is protected by Pakistani and international copyright laws.

10. Limitation of Liability

To the fullest extent permitted by law, our store shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

11. Changes to Terms of Service

We reserve the right to update or modify these terms at any time without prior notice. Your continued use of our website after any changes indicates your acceptance of the new terms.

12. Contact Information

For any questions or concerns regarding these terms, please contact us at duft.pk.official@gmail.com.